What we need to hear from you
Tell us the pickup and delivery addresses, the size of the home or office, your ideal date, and anything unusual such as a piano, a gun safe, or a third-floor walk-up with no elevator. If the move crosses to Vancouver Island, mention that up front so we can plan around the sailing.
If you already know whether you want packing help, say so early. If you are not sure, we can talk through the difference in scope and let you decide once you understand what each option involves.
How the estimate comes together
For local moves we estimate crew size and hours from your inventory and the access at both ends. For long-distance and freight moves, the figure is built from estimated weight and distance, confirmed later on a certified scale.
Larger homes and every commercial job get a walkthrough, either in person or on a video call where you carry the phone from room to room. Smaller condos can usually be quoted from a written inventory alone.
When to reach out
For a move at month-end or during the busy summer season, three to four weeks of notice gives us the most room to work with. Mid-month dates in spring or fall can often be booked with just a week's notice.
If you are in a bind because a previous booking fell through, ask anyway. We would rather look at the calendar honestly than turn you away without checking.
After you book
You will get a confirmation with the crew size, arrival window, and a short checklist for the days before the move. A day or two out, we check in to confirm the details and answer any last questions.
On the morning of the move, the lead calls when the truck is on its way, so you are not standing at the window guessing when to expect us, and you will always have a direct number for the crew that day.